Privacy Policy
Last updated: 12/19/2025
SigmaERP ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Information We Collect
We collect information that you provide directly to us, including:
- Name, email address, and contact information
- Business information (pharmacy name, address, GST number)
- Payment and billing information
- Product and inventory data
- Usage data and analytics
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments and questions
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Your Rights
You have the right to:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete personal information
- Request deletion of your personal information
- Object to or restrict processing of your personal information
- Withdraw consent at any time
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@codeskitter.com
Phone: +91 8069277083
Address: Kamalpur, Murarai, Birbhum , West Bengal 731219
Refund Policy
All sales are final. We do not offer refunds for any subscription fees, one-time payments, or other charges. Please ensure that you carefully review your order before making a purchase.
Exceptions to this policy will only be made as required by applicable law.